Shipping & Returns
In-Store purchases are subject to 3 days store credit or exchange, from date of purchase. By shopping with us, you agree to the terms and conditions outlined in our return policy.
Merchandise purchased online, not on sale, must be received by us (back in our store) within 7 days from, and including the day of, receipt (as defined when our carrier delivers the merchandise to your address) for a full refund less shipping.
If 7 days have gone by since your item(s) was delivered, the item is now final sale. After 7 days, we will not accept any merchandise for return. There will be no exceptions for late returns. We do not accept responsibility for any return shipping carrier delays. All items must be received by us within the return window, unless shipped via a guarantee delivery date method indicated on your return package.
In-Store Pickup orders will follow our In-Store purchase return policy, allowing for 3 days exchange or store credit, and will me marked as final sale after 3 days from the date of purchase, irregardless of pickup status.
SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED. MERCHANDISE PURCHASED WITH ANY DISCOUNT CODE THAT IS 15% OFF, OR MORE, IS CONSIDERED FINAL SALE AND CANNOT BE RETURNED OR EXCHANGED. EXCHANGE OR STORE CREDIT ORDERS ARE FINAL SALE. STORE CREDITS CAN NOT BE REISSUED AFTER USE.
We cannot stand behind any wear and tear on delicate materials. For anything that appears to be a factory damage please reach out to the company directly.
To return your product, you should mail your product to:
401 W Rt 59
Monsey, NY 10952